Advancing Systems. Improving Outcomes.

Consulting supports that specialize in enhancing the effectiveness of child welfare, behavioral health, and related human services. Our team provides tailored management consulting that includes strategic planning, implementation coaching, continuous quality improvement, accreditation support, program evaluation and workforce development. We are committed to advancing the quality of care, ensuring that youth and families can thrive while connected to their communities and culture. We walk alongside your organization and team to help you grow.

About Matthew

Matthew Claps, MSW, is dedicated to improving child welfare, behavioral health, and related human services systems. As a practitioner, leader and consultant, he brings more than 25 years of experience supporting systems transformation. He's held senior leadership roles in state government, non-profits & philanthropy. Guided by a core belief that good practice leads to good outcomes, and both require good organizational support, he's consulted nationally on practice models, continuous quality improvement, implementation, staff development and evaluation.



Consulting Services

  • Strategic Planning: Guiding organizations in identifying priorities and achieving goals through expert planning, facilitation, and co-creating actionable steps.


  • Implementation Coaching: Leveraging deep expertise in Implementation Science to support program design, readiness assessments, and continuous quality improvement.


  • Gaps & Needs Assessments: Conducting systems analyses to uncover strengths and opportunities for impactful improvements.


  • improving the Quality of Practice Through Data and Coaching: Designing and executing tailored tools for insights into the quality of service delivery and program evaluation. This includes extensive leadership in Quality Services Reviews (QSRs), Qualitative Case Reviews (QCR), and reflective practice and clinical supervision methods.


  • Accreditation Support: Driving success in accreditation processes by aligning organizations with Council on Accreditation standards.


  • Workforce Development: Developing customized training and coaching models to enhance child welfare and behavioral health practices, improving outcomes for youth and families.


  • Practice Model Development: Assisting organizations in creating and implementing effective human services delivery models.


  • Policy Analysis & Implementation: Combining quantitative and qualitative insights with collaborative strategies to inform and drive effective policy execution.


  • Continuous Quality Improvement & Program Evaluation: Crafting CQI plans and data-driven methods to generate actionable performance insights.  

Let's talk!

Business Hours

Mon - Fri
-
Sat - Sun
Closed
11021 Manitou Beach Drive Northeast, Bainbridge Island, WA 98110-3373, US

Contact Us